Employee demand for consumer-like experiences, the increasing use of people analytics and the falling costs of hardware and software are dramatically driving the spread of HR technology. By 2025, the HR management systems market is expected to grow to $30 billion, more than doubling the $12.6 billion recorded in 2016, according to Grand View Research.
Faced with a mind-boggling array of solutions, encompassing everything from full talent-management suites to narrowly focused products that measure components of employee engagement, both technology vendors and customers are thinking more and more about “harmonization.”
In HR technology-speak, harmonization is the knitting together of products so users benefit from a single experience, as well as a data set that cuts across organizational and technical silos. The idea “is definitely something that’s become more prevalent,” said Jeremy Ames, president of Hive Tech HR, a Massachusetts-based HR technology consultant.
Ames believes it’s difficult for organizations to be served by one platform that does everything. At the same time, systems that aren’t properly connected will leave gaps in information and processes. Employers that aren’t careful are “going to have so many disjointed processes and experiences that it becomes a mess and a maintenance nightmare,” he said.